🔒 Privacy Policy

1. What Information We Collect

1.1 Information You Provide

• Personal Info: Name, email address, phone number
• Address: Delivery address (province, district, city, full address)
• Profile Picture: Optional - you can add if you want
• Order History: What you ordered, when, and how much

1.2 Automatically Collected Information

• Device Info: Phone model, Android version, IP address
• Usage Data: Which restaurants you view, search terms
• Location: Approximate location (with your permission)

1.3 For Shop Owners (Additional)

• Shop name, WhatsApp number, shop banner image
• Shop address (province, district, tehsil, city)
• Menu items, deals, prices, and discounts

2. How We Use Your Information

• ✅ Create and manage your account
• ✅ Process and deliver food orders
• ✅ Send order status updates (pending, accepted, ready, delivered)
• ✅ Connect customers with restaurants
• ✅ Improve our app and services
• ✅ Prevent fraud and ensure security

3. Information Sharing

We do NOT sell your personal information. We only share in these cases:

3.1 With Restaurants

When you place an order, your name, phone number, and delivery address are shared with the restaurant to fulfill your order.

3.2 Service Providers

We use trusted services like Firebase and Google Cloud. They only have access to data needed for their functions.

3.3 Legal Requirements

If required by law, court order, or government regulation.

4. Data Security

We protect your information with:

• 🔐 Encryption (HTTPS/TLS) for all data transmission
• 🔐 Firebase security rules to prevent unauthorized access
• 🔐 Email verification required for all accounts
• 🔐 Regular security updates

5. Data Retention

Your data is kept as long as your account is active. When you delete your account:

• Profile information is permanently removed
• Order history is anonymized (no personal identifiers)
• For shop owners: Shop, menu, and deals are also deleted

6. Your Rights

• Access: Request a copy of your data
• Correction: Fix incorrect information
• Deletion: Delete your account (see delete-account.html)
• Object: Stop certain data processing

To exercise these rights, email us at mazhar914@gmail.com

7. Children's Privacy

Our app is not intended for children under 13. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this policy from time to time. You will be notified of important changes via the app.

9. How to Delete Your Account

To delete your account, send an email to mazhar914@gmail.com with subject "Account Deletion Request". Your account will be deleted within 7 to 30 days.

10. Contact Us

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